Yes, all our systems are fitted with a battery back-up, which allows up to 12 hours back up, this is fitted as standard to all our intruder alarm systems.

A wireless system is exactly the same style of system as a ‘hard wired’ system but simply without the unsightly and distruptive wiring. Spy Alarms only use the best wireless systems available on the market giving you the highest level of technology available.

Some of our costs for some basic systems and services can be given over the phone, but If you require a more bespoke security solution, we would be happy to have one of our security consultants visit your property free of charge and would provide you with a detailed quotation on your required security system or services

Yes, your maintenance can be paid monthly, yearly or even take advantage of one of our packages for either 5 or 10 years

We offer various different payment packages tailored to suit your own personal financial requirements. These packages are subject to terms & conditions full details on request.

Yes, in various parts of the UK – Spy Alarms offer a wireless alarm system for Free with every monitoring and surveillance package at £19 per month fully inclusive. the standard system will include: Control Panel – mains powered, 2 x PIR Sensors, 1 x door contact, 2 x key fobs, telephone communication module, Spy branded external bell box.

A key holder is nominated third party that can attend your property in your absence. The nominated key holder must: have a telephone, be authorised on your account must be capable of attending your property within 60 minutes of being notified.

From point of sale to completion of your installation this is usually around 10 days on average, but we can accommodate our customers’ needs and will in all cases attempt to make the installation as convenient to our customer’s needs, so for example: If you were going on holiday in 6 days and would like to have the peace of mind that your home is fully protected while you are away, we will do a ‘Flexi-fit” installation meaning we will try to install your chosen system within 48 hours.

You can inform us either in writing, by phone or by email this is best to be done ASAP to allow us to fulfil our services to the highest level.

Yes, we accept all major Credit and Debit cards either over the phone, on our website or even chip and pin

Yes, in various parts of the UK – Spy CCTV offer a full 4 x camera CCTV System with a value of £2,440 for Free with every Care and Protect package at £39 per month fully inc. the CCTV system will include 4 x HD 1080p ColourVu cameras, 1080p HD DVR with 1TB HDD all caballing linking all cameras and full smartphone tablet set up